7 words from Real Steve Jobs.

Jun. 24th, 2010 | 04:13 pm

Remember the time I got hammered with an interchangeable Baldwin brother at Sundance? This is so much more legit. I'm basically famous now. Updated…

Forwarded conversation
Subject: how do I hold calls in iPhone 4?

From: Jonathan E Cowperthwait <jec@xxxxxxxxxxxxxxx>
Date: Thu, Jun 24, 2010 at 13:44
To: sjobs@apple.com

Don't need a personal SJ reply, but can you pass this down the chain? I called Apple support, first, but the tech didn't know...

During many voice calls on my new iPhone 4, the "hold" icon has been replaced with a FaceTime icon, even when I'm not talking to a fellow iPhone 4 user. During such calls, how do I put someone on hold? Yes, there's still a mute button, but these functions are discrete (which is why iOS ≤ 3 had both buttons...).

Guy who answered Apple support line could only suggest disabling FaceTime, rationalizing that I don't have too many iPhone 4-using friends yet, anyway, right?... This seems inelegant.

Thanks for your leadership on this magical product. I remain a loyal fan.


From: Steve Jobs <sjobs@apple.com>
Date: Thu, Jun 24, 2010 at 15:42
To: Jonathan E Cowperthwait <jec@xxxxxxxxxxxxxxx>

Hold doesn't do anything more than Mute.

From: Jonathan E Cowperthwait <jec@xxxxxxxxxxxxxxx>
Date: Thu, Jun 24, 2010 at 15:51
To: Steve Jobs <sjobs@apple.com>

So having a "hold" button alongside a "mute" button was just to round out 6 buttons on the screen? :)

Thanks for the speedy reply. Congrats on a huge launch.


Real Steve Jobs wasn't quite right; and, yes, you can still put people on hold, anyway…

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Comments {1}

from: workathome2010
date: Sep. 10th, 2010 09:10 am (UTC)

Steve Jobs does not sell computers.He sells an experience. The same holds true for his presentations that are meant to inform, educate, and entertain. An Apple presentation has all the elements of a great theatrical production a great script, heroes and villains, stage props, breathtaking visuals, and one moment that makes the price of admission well worth it. Here are the five elements of every Steve Jobs presentation. Incorporate these elements into your own presentations to sell your product or ideas the Steve Jobs way.Its really very nice to visit your post.


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